ABOUT US

Excellence Has Been Our Hallmark Since 1968

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Honor, Integrity, Trust… these are our treasured core values. We don’t believe in gimmicks or retail hooks designed to make you spend money that isn’t necessary. We don’t incentivize our techs to meet quotas or upsell repairs and services you don’t need. We believe in honest advice on your home and business comfort system, with your best interest at heart. The focus is on fixing it right the first time and holding ourselves accountable to our best quality work. After all, it’s our guarantee to you!

Central York was founded in 1968 by experienced Richmond HVAC tradesmen Robert Townsend, George Bell, Wayne McMillan and J.P. Gordon. Their goal was to form a service-based business that put the customer first and foremost – with the understanding that if Central York didn’t put the customer first, someone else would. Robert is still involved in day-to-day operations, but the company leadership is now in its second generation, with Joseph Townsend and Doug Bell carrying on the values that Central York was founded on.
With nearly 50 years of experience serving Richmond and Central Virginia (including Charlottesville and Tri-Cities), Central York has some of the most proficient service technicians and installation mechanics in the region – we pride ourselves in being craftsmen first and foremost, with a dedication to professionalism and perfection in our work. Mistakes sometimes happen, but we make every effort to correct them to your complete satisfaction.
Before we begin any project for you, we will explain all details, limitations and expectations and will inform you up-front the cost to complete the work. We back this up with our exclusive Customer Trust Guarantee:

“If for any reason you are not satisfied with your new comfort system within the first year, we’ll do whatever it takes to satisfy you, including replacing the system with one of comparable value or refunding 100% of your investment.”
Air Conditioning Van — Dog in Air Conditioner Van in Richmond, VA
Our competitors make similar pronouncements, often accompanied by limitations, fine print, and exclusions, giving them an out for suspect workmanship or inferior equipment. Sometimes they will warranty the equipment, but not your satisfaction with the work. We on the other hand strive for your complete satisfaction, with the process, with our sales and engineering, with the equipment we install and the workmanship and professionalism that we employ.
Give us a call for your HVAC service and installation needs, and find out why we’re the right choice.
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